Opener.work ("we," "us," "our") is operated by 17060271 Canada Inc., a corporation incorporated under the Canada Business Corporations Act. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our users ("you," "your") who access and use our services, including:
- Auto-generation of tailored resumes based on uploaded resumes and selected job descriptions
- Automated job application submission
- A Chrome extension for auto-filling applications
- A job board that aggregates listings from third-party APIs
By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Personal Information
We collect the following personal data:
- Email address via Google Sign-In
- Name (as provided by Google account)
- Uploaded resumes, job descriptions, and user-selected skills
- Payment information (handled securely through Stripe; we do not store card details)
- Job applications and history
- Browser metadata and user interaction data (via the Chrome extension)
b. Usage Data
We may collect data on:
- The type of device and browser used
- IP address and general geolocation
- Clickstream and usage behavior
c. Third-Party Data
We may access and store job listings and related metadata from third-party services (e.g., RapidAPI job board providers).
2. How We Use Your Information
We use your data to:
- Provide core services (resume tailoring, application submission, job board access)
- Operate and improve our Chrome extension and/or auto-apply system
- Facilitate payment and subscription management via Stripe
- Authenticate you securely through Google Sign-In
- Maintain a secure and personalized user experience
- Analyze usage to improve our platform
- Send service-related emails (e.g., confirmations, alerts)
We do not sell, rent, or lease your personal data.
3. Data Storage and Security
- We use Supabase to store user data securely in the cloud with strict access controls.
- All data is encrypted in transit (TLS) and at rest.
- We take appropriate measures to prevent unauthorized access, disclosure, or modification of your data.
- In the event of a data breach, we will notify affected users as required by applicable law.
4. Data Sharing
We may share your information:
- With service providers like Stripe (for payments) and Google (for authentication)
- With authorities, if required by law or legal process
- In connection with a merger, acquisition, or sale of assets
We do not share your resume, job applications, or identifiable data with employers unless you instruct us to do so (e.g., by using the auto-apply feature).
5. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Withdraw consent for data processing
- Export your data in a portable format
- Opt-out of communications (except transactional emails)
Requests can be made by contacting hello@opener.work.
6. Data Retention
We retain your personal information only as long as necessary:
- To provide our services
- To comply with legal obligations
- To enforce our agreements
7. Cookies and Tracking
We may use cookies and local storage to:
- Maintain session state
- Track feature usage and performance
- Provide secure sign-in
You can manage cookies through your browser settings.
8. International Transfers
While we are incorporated in Canada, our infrastructure and service providers may be located outside your jurisdiction. By using our service, you consent to the transfer of your data to jurisdictions that may have different data protection laws than your own.
9. Third-Party Links and Services
Our service may contain links to third-party websites and tools. We are not responsible for the privacy practices or content of these external sites.
10. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
11. Limitation of Liability
To the maximum extent permitted by law, 17060271 Canada Inc. and its affiliates are not liable for:
- Any indirect, incidental, or consequential damages
- Loss of data, revenue, or business
- Any misuse or unauthorized access caused by third parties
We provide all services "as-is" and "as available" without warranties of any kind.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted at https://app.opener.work/privacy with a revised "Effective Date." Continued use of the service constitutes your acceptance of any updates.
13. Contact Us
If you have questions, concerns, or requests regarding your privacy or this policy, please contact:
17060271 Canada Inc.
Email: hello@opener.work